Do I have what it takes to work at events?
Working at events means you play a key role in ensuring the success of that particular event, whether it is a tradeshow, industry conference, or the opening of a nightclub. You are expected to create and maintain a positive and lively atmosphere for guests and attendees. You may also be asked to speak about products and services to a host of visitors.
You must take it seriously as you will have responsibilities as in any other job. Being an event host or hostess pays off as it offers the flexibility to carry on other jobs to supplement your income or study at the same time.
With Chooz, you are given the freedom to choose your own schedule, your own work conditions; your own hourly rates.
If you are interested in working at events, have a look at the below checklist, which can help you understand if you would be well suited to working in events:
- You’re 18 or above
- You speak more languages other than your native tongue
- You care about your appearance
- You have previously worked in events or in customer service
- You are social, confident, and comfortable speaking to people
- And of course, you are motivated and committed to do your absolute best
If you meet all or most of the above criteria, then you’re good to go! Just register here!
What kind of staff can sign up to your website?
On our platform we welcome all sorts of staff for events, such as:
- hosts and hostesses
- image hosts and hostesses
- grid girls
- speakers and presenters
- and other event functions.
What tasks am I going to be asked to perform?
The regular tasks you may perform include:
- welcoming guests or customers
- flyer handouts, catwalking
- helping at private events
- translating, interpreting
- taking pictures or making videos
- demonstrating products
- shop assistance
- product promotions and more.
For what type of events can I be booked?
You may be booked to work and help at:
- corporate events
- business meetings
- sport events
- and private events such as weddings
- company celebrations
I want to work at events! How do I sign up?
If you are ready to enjoy the freedom and benefits of Chooz, click on Sign in / Register. You will be asked to fill in some basic compulsory information. After entering the required information, you will receive an email for verification.
Once validated, you will be redirected to your profile page. Make sure to follow the steps and complete as much information about yourself as possible.
Do not forget to also validate your mobile phone number for security reasons.
What are the specifications for my profile photo?
To make sure you get the attention you’re looking for, we’ve put together a set of guidelines for you when posting your photos and videos. Just click here.
How can I add my video to my Chooz profile?
Go to Edit my Profile and then click on "Add a Video" in the video section. Then simply just cut and paste your video link into the text field.
How do I upload my video to YouTube?
To upload your video from your computer, please follow these steps:
- Go to YouTube and sign in or create an account if you don’t already have one.
- Click the "Upload" button at the top right of the page.
- Select "Unlisted" from the drop-down menu.
- Select the video from your computer.
- Change the title of your video to "Your Full Name – Introduction."
- On the "Advanced" settings tab, make sure "Allow Embedding" is checked.
- Click "Done" to finish.
- On the next page, copy the link to your video.
How do I select my location?
You will have to specify your location so that customers can find you. You can select your location by going to your private profile. You will be asked to enter your address, and then you will be able to select up to what distance you are willing to travel. Keep in mind that the distance you are willing to cover will also affect how you show up on customer search results.
For your privacy, your full address will never be made public; only your city shows up on search results.
¿In what cities will there be events?
As staff you can sign up on our platform if you are based or willing to work in any UK cities, specially the major ones like:
- Newcastle and many more
How do I set my hourly rate?
The hourly price you charge is completely up to you. You can charge any hourly rate you consider appropriate starting from the minimum wage stablished by law. You will be employed to ensure you are covered by law, so please note the price you set will be tax deductable, meaning your net amount will be a little bit less.
To make an informative decision about what price you should set, have a look at similar staff profiles on Chooz to get an idea of what they are charging.
If you are new with us and have no reviews yet, consider lowering your rate so that you can get a few bookings and reviews and gain some experience before raising your rate.
How do I manage my availability?
You can set and manage your availability for the next 6 months. All dates in your calendar will be blocked by default, so you’ll have to unblock those dates you want to make yourself available for. You can manage your calendar here.
Note that dates for pending requests and confirmed reservations will be automatically blocked on your calendar. It's important and crucial to keep your calendar updated to help customers and yourself plan accordingly.
How do I get contacted for work?
Chooz connects companies and event organizers directly to you. Customers who are looking for staff will get in touch with you. Besides making sure your profile is attractive to prospective customers, the only thing you need to do is sit back and watch the offers come in.
You will appear on a customer’s search page if you meet their minimum requirements. If the customer selects you, you will receive a notification via email and SMS and you will be given 24 hours to accept or decline it. Please make sure that you always accept or decline offers. It helps us know where to improve our platform to help you get even more offers.
How do I know I can trust the customer?
We pre-screen and validate customer profiles before they book you. We make sure the customer has a valid phone number, valid email address, ID, and we also do a brief background search on the company, then follow up with a welcome call.
If at any moment a customer makes you feel uncomfortable, or threatens you in any way, please contact us immediately.
What are some safety tips I can follow?
Always accept payment through Chooz. This will protect you under our Terms and Conditions and cancellation policy. Never accept payments outside of Chooz because this makes it impossible for us to protect your information and puts you at much greater risk of fraud and other security issues.
Important: Payments must always take place via our site. If someone offers to pay for your booking outside our on-site payment system, report it to us. Bookings and payments processed directly through our platform ensure that you're protected under our Terms and Conditions, cancellation policy, liability insurance, as well as ensuring you are in compliance with the law. If you choose to accept payment from a customer outside our platform, you will not be protected and you will be liable for your own security and safety, and possible legal ramifications.
How do I accept a request?
You will be able to manage your requests from the My requests section in your profile. If you accept a booking request, we’ll automatically block and update the dates on your calendar and will schedule your pay-out.
How do I decline a request?
You can decline a booking request if you’re not entirely sure you’ll be able to perform the job. Please make sure you update your calendar to avoid receiving other requests for the same dates.
Declining an individual booking request won't negatively impact your profile’s placement in search results; however, if you decline many or most booking requests, your search results placement may be negatively impacted.
All dates for pending requests and confirmed reservations will be automatically blocked on your calendar. This will help you plan for future events much easier and informs prospective customers that you are unavailable for those days.
If you don’t accept or decline a request within 24 hours, it will expire. Make sure you reply to all booking requests before they expire. Failing to do so will result in penalties for your profile ranking or even in your account getting deleted.
How long does it take to receive my pay after completing an event?
You will notice that we ask personal information needed for employment contracts and agreements. For every job you accept through Chooz, you will be engaged with the Staffing Provider that employs you and insures you against damages and liability. Chooz will transfer the required personal data from you to the Staffing Provider everytime you accept a booking, in order to formalise the contract and in order to ensure you are employed and secured for your job. Note that currently our Staffing Provider is Sapphire Accounting. You can read more about the Staffing Provider and the terms here.
The Staffing Provider will release your payment via bank transfer between 8 and 15 days after you complete an event. If you have not received your payment after 15 days, please drop us an email at email@example.com.
What should I do if I get sick before or during an event?
If you get sick before an event you were hired for, you should cancel your work request as soon as possible so that the customer has enough time to find a substitute. To justify your absence, we will need you to send us a medical report clearly stating why you were unable to show up for work.
Without a valid report, or if you cancel in 48-hour notice or less from the event, you will be penalised. Read more about cancellation penalties here.
What happens if I cancel a booking?
If you've already accepted a booking, you may cancel it although you may be subject to cancellation penalties. Cancelling a customer’s booking can have serious implications on their event, so think carefully before cancelling an already accepted request. You will be asked to specify the reason of the cancellation.
You need to be committed. Once you confirm a job request, customers count on you. That's why it's important to make sure you can commit to a job before accepting a request. If the unexpected happens and you can't avoid cancelling a confirmed booking, please keep the following in mind:
- As soon as you know that you have to cancel, notify the customer right away. This is not only courteous, but also gives them a good lead time to find an alternative.
- You'll need to cancel the booking within Chooz, in the My Requests section of your profile.
What are my cancellation penalties?
Cancellations affect customers' plans and impact confidence in Chooz. Because of this, we apply the following penalties to the staff who cancels:
- We’ll make public that you’ve cancelled
An automated statement will be posted on your profile and search results indicating that you have cancelled one (or more) of your bookings. These statements can't be removed, so it will be publicly available to future potential customers and this may affect your future chances of getting booked.
Think carefully about your responsibilities. Having a profile on our website and being booked can offer you great opportunities, but it requires a firm commitment. Both customer and Chooz rely on you, so bear that in mind when you join Chooz.
What happens if a customer cancels my booking?
Cancellation penalties apply to the customer as well. This should not happen often, but if the customer cancels your booking, we’ll notify you so that you can make yourself available to work on those dates for other customers.
How do I deactivate my account?
If you wish to deactivate your account, please send us an email to firstname.lastname@example.org with the subject Deactivate my account. Your feedback is very important as we work on improving the platform, so we would really appreciate if you can also tell us why you are leaving Chooz.